The Warranty covers replacement of the product
Labor is not included.
To obtain Labor: If the RV or trailer is still under the OEM Warranty you must go thru the OEM. This includes Dealers or Repair shops wanting labor

Return-Goods -Authorization

Company Name (leave blank if none) Shipping Address: This should be the address that you want it shipped to. Your Name (required) Street Address (required) City (required) State (required) Zip Code (required) Telephone Number (required) Your Email (required) Coach or Trailer Manufacturer Model and Year Your Reference Number Claim Number,PO,invoice,etc(Not Required) Model Number (required) (Please see Support Manuals to find your model and serial number ) Serial Number (required) (from Barcode or box) Date of purchase (delivery of Trailer, RV OR purchase date of part) (required) Purchased From: (Vendor or Dealer Name) (required)(*Amazon or ebay Purchases require a photo of the label on the product*) Please Describe the reason for return.(required) Please Describe the testing done to determine the problem. Example: Input and output voltage readings Attach Receipt and other supporting documentation here: I acknowledge that Labor is not Covered. The Warranty is for the part only shipped to you by UPS Ground. THIS BOX MUST BE CHECKED TO SEND THE REQUEST

For Technical problems or questions

Use the

Technical Help Form

Warranty coverage

LIMITED WARRANTY: Progressive Dynamics, Inc. warrants its products to be free from defects in material or workmanship under normal use and service; and limits the remedies to repair or replacement.
DURATION: This warranty is valid only within North America and shall extend from the original date of retail purchase for the period specified below.

Marine Battery Chargers: 2 Years
RV Power Converters: 2 Years
RV Power Inverters: 2 Years
Distribution Panels: 2 Years
Transfer Relays: 2 Years

WARRANTY EXCLUSIONS: This warranty specifically does not apply to:
Any product which has been repaired or altered in any way by an unauthorized person or service station;
B. Damage caused by excessive input voltage, misuse, negligence or accident; or an external force;
C. Any product which has been connected, installed or adjusted or used other than in accordance with the instructions furnished, or has had the serial number altered, defaced or removed;
D. Cost of all services performed in removing and reinstalling the product; and
E. ANY LOST PROFITS, LOST SAVINGS, LOSS OF USE OF ENJOYMENT OR OTHER INCIDENTAL DAMAGES ARISING OUT OF THE USE OF, OR INABILITY TO USE, THE PRODUCT. THIS INCLUDES DAMAGES TO PROPERTY AND, TO THE EXTENT PERMITTED BY LAW, DAMAGES FOR PERSONAL INJURY. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Return-Goods -Authorization

For Technical problems or questions

Use the

Return Goods Authorization Instructions

Warranty coverage

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